User Guide

Post Farming User Guide

Learn how to use Post Farming to manage your social media presence effectively. Follow our step-by-step guides to get started.

Introduction to Post Farming

Welcome to Post Farming! Post Farming is your all-in-one social media management platform designed for agencies and businesses. Manage unlimited social accounts, schedule posts, respond to messages, and generate reports - all from one powerful dashboard.

What you can do with Post Farming:

  • Post to multiple social platforms simultaneously
  • Schedule content in advance
  • Manage all your client workspaces
  • Respond to messages from a unified inbox
  • Generate comprehensive analytics reports

Sign Up - As a New Organisation

Getting started with Post Farming is easy. Follow these steps to create your new organization account.

1

Visit the Sign Up Page

Go to app.postfarming.com and click on 'Sign Up' to begin the registration process.

2

Enter Your Details

Fill in your email address, create a strong password, and enter your organization name.

3

Verify Your Email

Check your inbox for a verification email and click the link to activate your account.

Invite Users to Organisation

Collaborate with your team by inviting them to join your organization. You can assign different roles and permissions.

1

Go to Team Settings

Navigate to Settings > Team Members in your dashboard.

2

Click Invite User

Click the 'Invite User' button and enter the email address of the person you want to invite.

3

Set Permissions

Choose the appropriate role and workspace access for the new team member, then send the invitation.

Pro Tip: You can also generate an invite code that multiple users can use to join your organization.

Sign Up - With Organisation Invite Code

If your organization uses Post Farming, follow these steps to join using an invite from your manager.

1

Ask Your Manager to Invite You

Request an invitation from your manager or team administrator. They will send you an invite through Post Farming.

2

Go to Your Email

Check your email inbox for the invitation.

3

Find the Invitation Email

Look for an email called "You're Invited to Join Trisof on Post Farming" from Trisof.

4

Accept Invitation and Sign Up

Click the invitation link in the email, accept the invitation, and complete your sign up to join the organization.

Trial & Payment

Post Farming offers a free trial so you can explore all features before committing. Here's what you need to know about our trial and payment options.

7-Day Free Trial

Start with a full-featured 7-day trial. 100% Secure. Experience all premium features before deciding.

Flexible Payment

Choose between monthly or yearly billing. Pay securely with credit card or other supported payment methods.

Note: You can cancel your subscription at any time. Your access will continue until the end of your billing period.

Add Client Workspace

Workspaces help you organize content for different clients or brands. Each workspace can have its own social accounts and team members.

1

Go to Clients Page

Navigate to the Clients page from the main navigation.

2

Click Add Client

Click on the 'Add Client' button in the top right corner to create a new client workspace.

Add Social Media Account

Connect your social media accounts to start posting and managing content. We support all major platforms.

1

Go to Clients Page

Navigate to the Clients page from the main navigation.

2

Click Add Connections

Click 'Add Connections' below the workspace you want to add social media accounts to, then authorize the platform to connect.

Security Note: We never store your passwords. We use official OAuth authentication provided by each platform.

How to Use Magic Link

Magic Link is a powerful feature that allows your clients to connect their social accounts without sharing credentials with you.

What is Magic Link?

Magic Link generates a secure, one-time link that you can send to your clients. They can click this link to authorize their social accounts directly, without ever sharing their login details with you.

1

Generate Magic Link

Go to the workspace and click 'Generate Magic Link' in the accounts section.

2

Share with Client

Copy the generated link and send it to your client via email or message.

3

Client Authorizes

Your client clicks the link, logs into their social account, and authorizes access. The account is automatically added to your workspace.

How to Post

Create and publish content to your social media accounts instantly. Post to one or multiple platforms at once.

1

Click Create Post

Click the 'Create Post' button from your dashboard or the top navigation.

2

Compose Your Content

Write your caption, add images or videos, and use AI to generate hashtags if needed.

3

Select Accounts

Choose which social media accounts you want to post to. You can select multiple accounts across different platforms.

4

Publish

Click 'Post Now' to publish immediately, or continue to schedule for later.

How to Schedule Post

Plan your content in advance by scheduling posts for specific dates and times.

1

Create Your Post

Follow the same steps as creating a regular post - write your content and select your accounts.

2

Choose Schedule

Instead of 'Post Now', click 'Schedule' and select the date and time for your post.

3

Confirm & Save

Review your scheduled post and click 'Schedule Post'. Your content will be automatically published at the set time.

Time Zone Tip: Posts are scheduled based on your account's timezone. You can change this in your settings.

How to Use the Inbox

Manage all your social media messages, comments, and mentions from one unified inbox.

1

Access Inbox

Click on 'Inbox' in the main navigation to view all your messages.

2

Filter Messages

Use filters to sort by platform, workspace, or message type (DMs, comments, mentions).

3

Respond

Click on any message to open the conversation and reply directly from Post Farming.

How to Create Analytics Report

Generate comprehensive analytics reports with just one click. Perfect for client reporting.

1

Go to Analytics

Navigate to the 'Analytics' section in your workspace.

2

Select Date Range

Choose the time period you want to analyze and select which accounts to include.

3

Generate Report

Click 'Generate Report' to create a beautiful, branded PDF report that you can share with your clients.

Enable AI Agent

Let AI handle routine messages automatically while you focus on what matters.

What is AI Reply Agent?

AI Reply Agent uses artificial intelligence to automatically respond to common questions and messages. You can customize responses and set rules for when AI should reply.

1

Go to Automations

Navigate to the Automations page from the main navigation.

2

Configure Knowledge Base

Upload documents or enter information that the AI should use to answer questions about your business.

3

Set Rules

Define when AI should respond automatically and when messages should be flagged for human review.

How to Create Templates

Save time by creating reusable post templates for frequently used content formats.

1

Go to Templates

Navigate to the 'Templates' section in your workspace.

2

Create New Template

Click 'New Template', add your template content including text, placeholder images, and hashtags.

3

Save & Use

Save your template with a descriptive name. When creating posts, you can quickly apply any saved template.

Template Tip: Use placeholders like {client_name} or {date} that you can easily replace when using the template.

How to Create Recurring Post

Set up posts that automatically repeat on a schedule. Perfect for evergreen content.

Great use cases for recurring posts:

  • Weekly promotion announcements
  • Daily motivational quotes
  • Monthly newsletter reminders
1

Create Your Post

Start by creating a new post with your recurring content.

2

Enable Recurring

Toggle the 'Recurring' option and set your repeat frequency (daily, weekly, monthly).

3

Set Duration

Choose how long the recurring post should run - set an end date or let it continue indefinitely.